When hiring an Administrative Assistant, it's important to remember that this role plays a very important part in ensuring the daily operations of your organization run as smoothly as possible. Administrative Assistants are responsible for keeping track of records, preparing reports and performing administrative and other financial tasks. So whilst an Administrative Assistant position can sometimes be considered an entry level role, you still need to ensure you are hiring the most suitable person for the position.
The skills and personality traits that enable an Administrative Assistant to thrive in their role include being reliable, methodical, able to follow written and verbal instructions, confident with numbers, possess good written and verbal communication skills, are able to work well in a team environment and are happy to help others.
What is your experience in updating and maintaining a filing system?
Please can you explain the steps you take to ensure accurate data entry?
What tools would you use to create a spreadsheet to track company expenses?
What are your favourite administrative tasks to work on?
How would you deal with a scenario in which you were given a task to complete but didn’t receive full or complete instruction?
What would you do if you answered the phone and you were unable to locate the individual the caller wanted to speak with?
What software and office equipment are you proficient using?
Have you introduced any administrative efficiencies into your previous employer?
How would you deal with a coworker who is disruptive in the workplace and affecting office morale?
Are you confident in working for / supporting large teams?
Need to advertise your administrative assistant vacancy and don't have a job description yet. We have a great template to get you started.